TUESDAY, 17 MAY 2016
HOW TO PLAN A SUCCESSFUL PILOT AND COMMERCIAL METER ROLL OUT
Moderator: Harold-John Hayes, Chief Technical Officer (Africa), Landis+Gyr, South Africa
When planning a metering roll pilot project there are key questions that utilities need to ask metering specialists to ensure a successful and viable rollout. Whether you take these questions to African Utility Week exhibitors or future suppliers, this session equips you with critical advice.
Case Study: 12 months to roll out 1 million meters
John Ayodele, Deputy Managing Director, Ibadan Electric Distribution Company, Nigeria
What Utilities Must Consider in Implementing STS Smart Metering Systems
Lawrence Juku, Business Development, Landis+Gyr, South Africa
Panel discussion: What are the recommended steps and considerations for a successful pilot project?
- What personnel and skillset should the utility pilot team have?
- What terrain is advised to test signal compatibility?
- Pre-education programmes: How do you best communicate the rollout to customers and reap the benefits of engagement?
- Identifying the most common reasons for meter roll out failures so you can avoid the pitfalls
- Roberto Gomez, Business Development, Iberdrola, SA
- Lawrence Juku, Business Development, Landis+Gyr, SA
- Emad El Sewedy, Chairman & CEO, El Sewedy Electrometer Group, Egypt
- John Ayodele, Deputy Managing Director, Ibadan Electric Distribution Company, Nigeria
ENSURING YOUR SMART METERS CONNECT AND COMMUNICATE
Moderator: Mark Ossel, Board Member, OSGP Alliance, Netherlands
Increase the likelihood of seamless and reliable communications and what are the potential communication revenue streams for Africa’s TSOs and DSOs.
Panel discussion: Explore the relationships between Utility and Telcom Operator as utilities decide how to implement smart meter communications and also consider new revenue generation from core business assets:
- Self-provided wireless or 3G M2M? Assess the pros & cons of each communication technology to understand the most effective solution for your country, region or city
- What are the key considerations for smart meters and information communication technology (ICT),
- What do Telcom companies need to do to optimise their existing cell structure for increased reliability to support smart meters and smart energy networks?
- Can utilities leverage their existing and future assets and find viable commercial opportunities?
- Shawn Papi, Senior Technician: Demand Management, Eskom, SA
- Tony Smallwood, Executive Head: Machine-to-Machine & Industry Solutions, Vodacom, SA
- Peter Moray, Director Global Development, Utilities Telecom Council, USA
- Serghei Druta, Software R&D Manager, G3 Allicance, Moldova
WEDNESDAY, 18 MAY 2016
Smart meters are data rich but underutilised can be information poor. This session aims to give you the support to interpret and make sense of meter data to ensure service optimisation.
Case study: Process re-engineering and data integrity improvements to aid in the revenue recovery realisation efforts for City Power
Mdu Nzimande, Director of Engineering Services, City Power, SA
Panel discussion: What are the top 3 actions that every utility should implement to enhance their operations through big data?
- Back to smart meter basics: How can you best spot irregularities that indicate meter tampering?
- At what frequency does a meter require a read out?
- How can customer behaviour analytics enhance your reporting and business decisions?
- Considerations for ensuring data security is high priority
- Mdu Nzimande, Director of Engineering Services, City Power, SA
- Christo Nicholls, CEO, Edison Power Group,SA
- Ty Roberts, Director, Electric Product Marketing, EMEA, ITRON, SA
- Mark Ossel, Board Member, OSGP Alliance, Netherlands
INCREASE REVENUE COLLECTION: PREVENTING ELECTICITY THEFT & ENERGY LOSSES
Moderator: Arun Agrawal, GM – Country Head Energy Business, Secure Meters, India
Winning hearts and minds to effectively engage with customers to increase revenue collection and avoid theft and tampering. Addressing crowd funding and bitcoin payments for remote payment to change management; this session will deliver an innovative and fresh perspective to the ever persistent challenge of securing revenue collection.
Customer Compliance Approach (CCA)-A New Innovative Behaviour Change Approach to Improve Revenue Recovery and Energy Protection
Dileep John, Middle Manager – Energy & Revenue Losses, Eskom, South Africa
Panel discussion: How do you balance the technology, law and society triad to support commercial losses?
- Tactics & strategies for eradicating the roll of utility staff in electricity theft & tampering
- What ae the latest technologies and tools for protecting the meter & gun cabinet
- What is the future for mobile revenue collection?
- Jayesh Pillai, Senior Consultant, EON Consulting, SA
- Jodie Sherwin Hill, Executive Director, Jomat Investments, SA
- Ishmael Oku, Ag. Manager/Technical Investigations, Electricity Company of Ghana (ECG), Ghana
- Thandiwe S.Sithole, Chief Risk Officer, ZESA Holdings, Zimbabwe
- Dileep John, Middle Manager – Energy & Revenue Losses, Eskom, South Africa
THURSDAY, 19 MAY 2016
ENHANCING CUSTOMER SATISFACTION IN A DIGITAL WORLD
Moderator: Simon Dart, Managing Director, Elster Solutions, SA
Delivering an enhanced utilities customer experience through social listening and digital engagement, whilst driving down costs for the utilities service provider
Geetha Haricharab, Manager, Accenture Resources, Accenture, SA
Panel discussion: The ultimate exercise in electricity demand management: What are the benefits of the latest load-shedding and load-limiting technology for your utility?
- How can programmes communicate to the customer that the infrastructure is under pressure and commercially reward reduction of usage?
- What are African utilities’ experiences with Time of Use billing models?
- Aubrey Mochela, General Manager ICT and Load Limiting Project Manager, City Power, South Africa
- Ferdi Becker, Chief Advisor – Demand Response, Eskom, South Africa
- Lorien Gamaroff, CEO, Bankymoon, South Africa
- Geetha Haricharan, Manager, Accenture Resources, Accenture, South Africa
STANDARDISATION AS A KEY ENABLER OF SMART METERING & SMART GRID
Moderator: Alexander Osei, Chief Executive Officer, Ghana Energy Consult, Ghana
The latest developments in metering specification with respect to the security of the entire system.
Meter Safety: Protecting Against Murphy’s Law
Saptarshi Ghosh, Sales Executive, Smart Grid Solutions, India
Implementing Metering Localisation: A South African Case Study
Matsotso Vuso, Managing Director, Nyamezela Group, South Africa
Panel siscussion: What is the impact of standardisation and the role for utilities in the process?
- What are the power producers and the power distributors’ real requirements in a meter?
- What new services can standardisation bring to the energy sector?
- Angel Hernandez, Chairman of the PRIME Promotion Working Group, Prime Alliance, Belgium
- Franco Pucci, Technical Consultant, STSA, South Africa
- Sangeet Dutta, President, Smart Grid Solutions, Apex CoVantage, United States
- Matsotso Vuso, Managing Director, Nyamezela Group, South Africa
Franco Pucci, Technical Consultant, STSA, SA