Ikeja Electric
Transmission and Distribution
Ikeja Electric celebrates one-year anniversary of bilateral power
Nigeria’s Ikeja Electric is celebrating the one-year anniversary of its willing buyer, willing seller initiative, reporting a resounding success for customers and the disco.
Customer Services
Ikeja Electric adopts WhatsApp to improve customer service
Nigeria’s power distribution company Ikeja Electric, has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution.
Metering
Nigeria’s Ikeja Electric records over 120,000 meter installations
In line with its commitment to bridging the metering gap in Nigeria, Ikeja Electric says it has metered over 120,000 households between 2018 and June 2020.
Finance and Policy
Ikeja Electric, Nigeria’s first utility to earn ISO accreditation
Ikeja Electric has added to its scorecard by becoming Nigeria's first and only company in the sector to earn the latest ISO accreditation.
Customer Services
Ikeja Electric suspends disconnection activities during lockdown
Ikeja Electric will not be disconnecting its customers during the lockdown period enforced by the government to curb the spread of COVID-19.
Transmission and Distribution
Nigeria: Ikeja Electric appoints acting CEO
Electricity distribution company Ikeja Electric announced the appointment of Folake Soetan as its acting chief executive officer, effective 2 March 2020.
Metering
Ikeja Electric plans to refund its customers for pre-paid meters
Ikeja Electric says it is designing a proposal to refund its customers for pre-paid meters procured under the ongoing Meter Assets Provider scheme.
Finance and Policy
Ikeja Electric signs the willing seller, willing buyer policy
Ikeja Electric has signed an agreement with Omole Phase 1 Estate, to provide reliable services to customers under the Willing Seller, Willing Buyer policy.
Metering
Ikeja Electric vows to fulfil regulator’s directive
Electricity distributor, Ikeja Electric plans to install approximately 100,000 pre-paid meters under the latest Meter Asset Providers initiative.
Transmission and Distribution
Ikeja Electric improves maintenance via automated system
Ikeja Electric launches electronic tagging using QR codes on electricity poles across its network to optimise operations and reduce downtime.
