Metering, Billing and CRM Africa 2007

Conference Programme Day 1
Tuesday, 29 May 2007

09h00 – 15h30
Advanced metering workshop
Howard Scott, Managing Partner, Cognyst Consulting, USA

Conference Programme Day 2 

Wednesday 30 May 2007

09h15 – 09h30 
Welcome address from the City of Cape Town

09h30 – 10h00 
The role of the regulator in the transformation of the energy sector in Africa: Perspectives of the African Forum for Utility Regulators (AFUR)
Smunda S Mokoena, Chairperson of African Forum for Utility Regulators (AFUR), South Africa

10h00 – 11h00  
Panel discussion: How are utilities, government and the industry planning Africa’s energy mix?
Moderator: Mutima Sakrini Herman, Secretary-General of UPDEA, Côte d ‘ Ivoire
Panellists:

11h00 – 12h00 
Refreshment break and opening of the exhibition

 Beyond prepayment: The second wave of prepayment
Chairman: Brian Mokgele, Retail Stream Lead & Prepayment Ops Sponsor, Eskom, South Africa

12h00 – 12h30 
Prepayment electricity metering – the Nigerian approach
Uzoma Achinanya, Market Operator, Power Holding Company of Nigeria, Nigeria

12h30 – 13h00 
Free-payment meters as a tool for water demand management in Johannesburg
Kathy Eales, Programme Manager, Infrastructure and Services Dept, City of Johannesburg

13h00 – 13h30 
Improvement of customer relations through prepayment
Zwannda Ramadwa, Customer Support Service Manager, City of Cape Town Electricity Service, South Africa
13:30 – 14:30 
Lunch break and opening of the exhibition

Beyond prepayment
Chairman: Hoosain Essop, Vending Manager, City of Cape Town, South Africa

14h30 – 15h00 
Progress, success and challenges on Operation Gcin’amanzi in Soweto
Nico Singh, Prepayment Manager, Johannesburg Water, South Africa
15h00 – 15h30 
Prepayment water meter as a revenue enhancement tool
Francois Olivier, Co-ordinator: Mogale City Water Loss and Deficit Reduction Programme, South African Institute of Civil Engineers (SAICE), South Africa
15h30 – 16h00 
Postpaid metering & billing challenges and perspectives in Rwanda
Muyange Yves, Commercial Director, Electrogaz, Rwanda
16h00-16h30 
The Moroccan experience
Imad Barrakad, Head of Division Services, Partnership and Commercial Support, ONE, Morocco
16h00 – 17h00  
Refreshment break on the exhibition floor
Conference Programme Day 3  
Thursday 31 May 2007

Metering systems: making it all work together
Chairman: Howard Scott, Managing Director, Cognyst Consulting, USA

09h00 – 09h30 
The ideal wireless solutions for AMM
Olivier Beaujard, VP Business Development, Wavecom, France
09h30 – 10h00 
Experience of JSC PSC , St. Petersburg, Russia
Alexander Merkulov, General Director, Petroelectrobyt, St Petersburg , Russia
10h00 – 10h30 
Budgetary constraints of municipalities
Andre Kruger, Internal and External Partnerships, ABSA Bank, South Africa
10:30 – 11:00 
Refreshment break on the exhibition floor
11h00 – 11h30 
Metering schemes and customer service
Chairman: Don Taylor, Chairman, STS Association, South Africa
11h30 – 12h00 
How Northern Ireland Electricity improved its network operations to respond to widespread outages during periods of severe weather conditions
Michael Skelton, Centralised Emergency Response Operation Manager, Northern Ireland Electricity, Ireland
12h00 – 12h30 
Communication strategies for rural smart meters
Roland Hill, Chief Engineer, Circuit Breaker Industries, South Africa
12h30 – 13h00 
Eskom online vending status
Mr Brian Mokgele, Retail Stream Lead and Prepayment Operations Sponsor, Eskom, South Africa
13h00 – 13h30 
Automatic metering and target management and control
Craig Adamson, Commercial Director, EN-R-G, South Africa
13h30 – 14h30  
Lunch on the exhibition floor

Billing and customer services
Chairman: Jonathan Spencer Jones, Editor, Metering International, South Africa

14h30 – 15h00 
Ever-shifting IT and business landscapes How to keep up?
Jon Pratten, Head of Information Technology, Three Valley Water, UK
15h00-15h30 
Lesotho’s  Electricity experience in curbing losses
Mrs Keketso Thulo, Customer Manager, Lesotho electricity Corporation, Lesotho

15h30 – 16h00 
Multi-utility billing and vending systems
Hoosain Essop, Vending Manager, City of Cape Town, South Africa

16h15 – 16h45 
General closing session: African Utility Week round-up:
Moderator: Charles Kadalie, Manager:  Public Lighting, City of Cape Town, South Africa

  • Report back on UPDEA colloquiums – Paul Johnson, convenor of the UPDEA study committee for standardisation and head of interim secretariat for AFSEC, Africa /
    Brian Mokgele, Retail Stream Lead & Prepayment Ops Sponsor, Eskom, South Africa
  • Metering, Billing/CRM Africa – Nicholas McDiarmid, Editor, ESI Africa
  • Southern African Power Industry Convention– Deon Louw, Regional General Manager, EDI Holdings, South Africa
  • ESCO Africa – Barry Bredenkamp, Acting General Operations Manager, National Energy Effiency Agency, South Africa

Announcement of the African Power Station Manager of the year award winner – Nicholas McDiarmid, Editor, ESI Africa