Metering, Billing and CRM Africa 2007 |
Conference Programme Day 1Tuesday, 29 May 2007 |
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09h00 – 15h30 |
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Conference Programme Day 2 Wednesday 30 May 2007 |
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09h15 – 09h30 |
| 09h30 – 10h00 The role of the regulator in the transformation of the energy sector in Africa: Perspectives of the African Forum for Utility Regulators (AFUR) Smunda S Mokoena, Chairperson of African Forum for Utility Regulators (AFUR), South Africa |
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10h00 – 11h00
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| 11h00 – 12h00 Refreshment break and opening of the exhibition |
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Beyond prepayment: The second wave of prepayment |
| 12h00 – 12h30 Prepayment electricity metering – the Nigerian approach Uzoma Achinanya, Market Operator, Power Holding Company of Nigeria, Nigeria |
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12h30 – 13h00 |
| 13h00 – 13h30 Improvement of customer relations through prepayment Zwannda Ramadwa, Customer Support Service Manager, City of Cape Town Electricity Service, South Africa |
| 13:30 – 14:30 Lunch break and opening of the exhibition |
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Beyond prepayment |
| 14h30 – 15h00 Progress, success and challenges on Operation Gcin’amanzi in Soweto Nico Singh, Prepayment Manager, Johannesburg Water, South Africa |
| 15h00 – 15h30 Prepayment water meter as a revenue enhancement tool Francois Olivier, Co-ordinator: Mogale City Water Loss and Deficit Reduction Programme, South African Institute of Civil Engineers (SAICE), South Africa |
| 15h30 – 16h00 Postpaid metering & billing challenges and perspectives in Rwanda Muyange Yves, Commercial Director, Electrogaz, Rwanda |
| 16h00-16h30 The Moroccan experience Imad Barrakad, Head of Division Services, Partnership and Commercial Support, ONE, Morocco |
| 16h00 – 17h00 Refreshment break on the exhibition floor |
Conference Programme Day 3Thursday 31 May 2007 |
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Metering systems: making it all work together |
| 09h00 – 09h30 The ideal wireless solutions for AMM Olivier Beaujard, VP Business Development, Wavecom, France |
| 09h30 – 10h00 Experience of JSC PSC , St. Petersburg, Russia Alexander Merkulov, General Director, Petroelectrobyt, St Petersburg , Russia |
| 10h00 – 10h30 Budgetary constraints of municipalities Andre Kruger, Internal and External Partnerships, ABSA Bank, South Africa |
| 10:30 – 11:00 Refreshment break on the exhibition floor |
| 11h00 – 11h30 Metering schemes and customer service Chairman: Don Taylor, Chairman, STS Association, South Africa |
| 11h30 – 12h00 How Northern Ireland Electricity improved its network operations to respond to widespread outages during periods of severe weather conditions Michael Skelton, Centralised Emergency Response Operation Manager, Northern Ireland Electricity, Ireland |
| 12h00 – 12h30 Communication strategies for rural smart meters Roland Hill, Chief Engineer, Circuit Breaker Industries, South Africa |
| 12h30 – 13h00 Eskom online vending status Mr Brian Mokgele, Retail Stream Lead and Prepayment Operations Sponsor, Eskom, South Africa |
| 13h00 – 13h30 Automatic metering and target management and control Craig Adamson, Commercial Director, EN-R-G, South Africa |
| 13h30 – 14h30 Lunch on the exhibition floor |
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Billing and customer services |
| 14h30 – 15h00 Ever-shifting IT and business landscapes How to keep up? Jon Pratten, Head of Information Technology, Three Valley Water, UK |
| 15h00-15h30 Lesotho’s Electricity experience in curbing losses Mrs Keketso Thulo, Customer Manager, Lesotho electricity Corporation, Lesotho |
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15h30 – 16h00 |
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16h15 – 16h45
Announcement of the African Power Station Manager of the year award winner – Nicholas McDiarmid, Editor, ESI Africa |
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