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Global consumer relationship management software firm Salesforce today announced that it is a net zero company across its full value chain and has achieved 100% renewable energy for its operations.

Salesforce developed emissions reductions strategies across Scope 1, 2 and 3 in four key categories—work from anywhere, infrastructure, business travel and supply chain. The company is also unveiling Sustainability Cloud 2.0. The Salesforce Sustainability Cloud is a carbon accounting platform aimed at helping customers accelerate their path to net zero by allowing organisations to track and reduce their carbon emissions and become sustainable businesses. New features of Sustainability Cloud 2.0 include Slack-First Sustainability for better collaboration with suppliers, a carbon-offset ecosystem and industry-specific climate action plans.

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Change in capital, policy and job energy narrative needed to reach net zero

CEO and Chair of Salesforce, Marc Benioff, commented: “Climate change is one of the most pressing crises we face as a planet, and each one of us has a responsibility to help. I’m proud that Salesforce is one of the few companies to have achieved Net Zero and 100% renewable energy, but we can’t stop until we embrace every solution and get every business on board. Together, we can sequester 100 gigatons of carbon by restoring, conserving or growing 1 trillion trees; energise an ecopreneur revolution to develop innovative climate solutions and accelerate the Fortune 1000 to reach Net Zero.”

Chief Impact Officer and EVP of Corporate Relations at Salesforce, Suzanne DiBianca said: “Climate change impacts everyone and everything and it disproportionately impacts the poorest and most vulnerable, amplifying global inequality. Sustainability Cloud supercharged our path to Net Zero, and we’re empowering customers with the transformational tools and trusted data they need to reduce their carbon emissions and take climate action.”

According to Salesforce, sustainability is essential to becoming a trusted enterprise. The company believes that with 58% of people are willing to spend more with businesses that fight climate change, customers want to do business with companies that are fully committed to the cause.

Salesforce expands net zero to its entire value chain

Salesforce is continuing to drive towards a 1.5°C future by focusing on six sustainability priorities: emissions reduction, carbon removal, trillion trees and ecosystem restoration, education and mobilisation, innovation, and regulation and policy.

Today, the company is releasing its Climate Action Plan to offer a blueprint for others to accelerate their journey to net zero.

Nigel Topping, UN High Level Climate Champions for COP26, said: “We need bold and urgent action if we are to deliver the promise of Paris and a healthier, cleaner, more resilient zero-carbon world in time. Salesforce has shown significant leadership in climate action through their innovation, supply chain decarbonisation and policy advocacy work and I encourage businesses around the world to step up now and join us in the Race to Zero emissions.”

The road to a net zero value chain

Salesforce achieved net zero emissions by:

  • Committing publicly to the shared, global goal of achieving a just and equitable transition to Net Zero, in line with a 1.5°C future.
  • Prioritising reducing emissions as quickly as possible and aligning its own full value chain emissions (Scope 1, 2, and 3) to the global trajectory of ~50% emissions reductions by 2030, and near-zero emissions by 2040. With Sustainability Cloud, Salesforce identified the most impactful opportunities to lower its carbon footprint.
  • Compensating for any remaining emissions by purchasing renewable energy and carbon credits of high credibility, impact, and co-benefits. In the long-term using removal credits only and in the near term using a combination of avoidance and removal credits.

In 2021, Salesforce achieved 100% renewable energy, purchasing enough renewable energy to match all electricity it uses globally. Since first committing to this goal in 2013, the company has been working to accelerate the global transition to clean and renewable sources of electricity with the aim for a future where renewable energy is powering the world around the clock.

To address climate change, businesses need to decrease emissions and increase carbon removals from the atmosphere. Salesforce is focused on deploying natural carbon removal tools, including trees and oceans, while scaling technology-based carbon removal solutions. From ecopreneurs to enterprises—innovation is needed to expedite the path to decarbonisation.

Sustainability Cloud 2.0 accelerates companies to net zero

More than 70% of people believe emissions reduction should factor into business operations, yet tracking a company’s full value chain emissions is complex and time-consuming. With Sustainability Cloud, Salesforce was able to reduce its carbon accounting process from more than six months to just six weeks.

Sustainability Cloud is designed to help customers track and reduce their emissions and take action through a full view of their environmental footprint with investor-grade data for customisable ESG reporting. This data is essential for third-party audits, financial filings, corporate reputation, and building trust with all stakeholders. Customers including Clif Bar &Company, ISDI, Miller Knoll, Uhuru, and XERO are already beginning to use Sustainability Cloud to track their carbon emissions and take action.

The Salesforce Sustainability Cloud platform tracks carbon

Today, Salesforce is introducing Sustainability Cloud 2.0 to help businesses accelerate to net zero by making progress on the six sustainability priorities and turning commitments into action.

In the next generation of Sustainability Cloud, companies will see the following:

  • Suppliers are a significant part of the carbon reduction equation. Companies will get investor-grade scope 3 reporting withSlack-First Sustainability, allowing them to effortlessly connect and securely collaborate at scale with suppliers around science-based emission reduction targets through Slack Connect.
  • Every industry has unique needs. Businesses will be able to visualize their fastest path to Net Zero withClimate Action Planning,which includes forecasting, scenario planning and built-in decarbonisation plans.
  • Climate action needs everyone to mobilise and collaborate. Salesforce is investing in building an Open Exchange Ecosystem, in which customers will be able to purchase and manage high-quality carbon credits from ecopreneurs, advocate for science-based climate policies, and democratise sustainability by educating teams.

Nature-based solutions are critical to addressing the climate crisis

At Salesforce, the environment is a key stakeholder, and trees are one of the most effective solutions to pull carbon out of the atmosphere. That’s why Salesforce is a founding partner of, a movement to conserve, restore and grow 1 trillion trees by 2030.

The company believes that the protection of our planet requires everyone—governments, investors, businesses and individuals—working together, today, to take climate action.