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ECG to pay back excess funds to customers or face penalties

In West Africa, ECG, the Electricity Company of Ghana, has 14 days to refund all excess charges to its customers as per a demand issued by the government.

According to the ECG, it has already reimbursed around GH¢3 million ($756,621), but government has put pressure on the process to ensure that the system is restored back to its original state, Graphic Online reported.

ECG urged to pay back

Minister of Employment and Labour Relations, Haruna Idrissu, addressed attendees at a meeting held at the Flagstaff House on Monday, saying that electricity charges have jumped very high, which were not in line with the adjustments announced by the Public Utilities and Regulatory Commission (PURC).

“The ECG is, accordingly, directed to take steps to end, within 14 days, the refund process,” Idrissu said.

According to Graphic Online, the chief executive of ECG, Robert Dwamena, said that the company was making every effort to ensure that the funds are paid back. He added that all refunds are verifiable and customers should not be concerned.

Regulatory Commission stresses consequences

Media reported that the PURC gave the ECG and the Ghana Water Company Limited (GWCL) up to 5 February 2016 to refund the excess funds. They said that consequences would be faced should the utilities fail to comply.

PURC said that the utilities could face a surcharge of five per cent “of the excess amount overbilled to every affected customer, in addition to the refund,” Graphic Online reported.

Interest in ECG

In further news, 33 companies from 13 foreign countries, as well as Ghana, had expressed interest in the Private Sector Participation (PSP) in the ECG as of the end of 2015.

Ten of the companies are indigenous Ghanaian-owned while the remaining 23 companies are from 13 different foreign countries. Companies interested in the concession are from USA, South Africa, UK, France, Lebanon, India, Philippines, Turkey, Canada, UAE, Ireland, Israel and Thailand.

 

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