Jolene Henn
Jolene Henn, Western Cape Provincial Communication and Stakeholder Manager

In South Africa and in particular the Western Cape Province, the number and size of informal settlements has been on the increase.

In many cases it is not possible to provide these communities with legal electricity connections.

This has left state-owned power utility Eskom in a predicament where by law, they cannot electrify certain informal settlements due to various barriers.

With attempts to mitigate these issues, Eskom has implemented various campaigns to educate communities on the safe usage of electricity and the consequences they may face if used incorrectly.

Eskom Provincial spokesperson for the Western Cape, Jolene Henn, spoke with ESI Africa to discuss the illegal use of electricity in the province as well as providing clarity on why these types of connections pose more of a safety risk than a revenue concern.

The full audio interview can be listened to here:



Jolene Henn, Western Cape Provincial Communication and Stakeholder Manager, has been with Eskom for 22-years across different divisions.  Henn’s current work entails providing a high profile, management and advisory service, which ensures that all communication key performance indicators are met.  Henn holds an Honours Degree in Organisational Communication, Degree in Public Relations as well as a National Diploma in Marketing.