The Dubai Electricity and Water Authority (DEWA) has launched an online marketplace to provide exclusive offers and discounts to its customers, improving the overall customer service offering.
The DEWA Store marketplace is available on the company’s Smart App.
The initiative is in cooperation with a number of public and private sector companies and is the first of its kind by a government organisation in the United Arab Emirates.
The launch of the online marketplace is part of efforts by the utility to enhance customer services through the provision of smart services that enrich their lifestyle.
Offers provided via the store include discounts on telecommunications packages, bank services, insurance, smart-home systems, maintenance companies, consultants and logistics companies. Read more: Utility bags top Esri analytics award for GIS achievement
HE Saeed Mohammed Al Tayer, CEO of DEWA, said: “DEWA’s role is not just limited to providing electricity and water services according to the highest standards of quality, efficiency and reliability.
“This supports the vision and directives of our wise leadership to improve government services, and the Dubai Plan 2021 to make Dubai the preferred place to live, work, and visit. We are committed to providing and developing innovative initiatives and creative ideas that contribute to providing a unique experience for all our customers.”
DEWA’s Smart App supports major platforms such as iOS and Android. DEWA’s services are also available on IoT devices such as the Samsung Home Theatre System, Samsung Gear, and Apple Watches.
This article first featured on our sister website, Smart Energy International (www.smart-energy.com).