To overcome this challenge, BBOXX, today launched its cloud-based task management platform to improve efficiency.
The platform called Pulse, supports a wide-range of products and businesses, spanning solar home systems, large solar, and metering applications such as pumps and mini-grids. Read more…
The company explained that Pulse gamifies and digitalises a business’ entire sales and service management, automating tasks for sales agents, technicians, call centres and its supply chain.
“Through its cloud-based infrastructure, Pulse embraces big data, allowing a business to have an accurate picture of performance quickly and uses machine learning to enable predictive analytics.
“For example, Pulse uses product monitoring to predict failure and allow the operational team to proactively support customers, automatically schedules field staff tasks, and understands what type of customer is most likely to default.”
Cloud-based task management platform
The company’s CEO, Mansoor, said: “Pulse is the heartbeat of distributed businesses and combines our years of market expertise into a single platform.
“ […] Distributed businesses often struggle with monitoring customers’ products and needs, along with the activity of its workforce. This hampers efficiency and forms a barrier to business expansion.”
“We need to manage products within a distribution mix; Pulse supports a range of energy products and is already being used by BBOXX partners in Nigeria and Pakistan,” Hamayun noted.
“We have always maintained a strong technology focus and will continue to invest significantly in our dedicated engineering team in order to realise the true potential of big data across all of BBOXX’s distributed energy businesses, ” Hamayun concluded.
Featured image: Stock