What value does customer service engagement bear for utilities?

Establishing the link between customer service engagement and its effect on utilities' bottom line, Patrick Mwesige, the project manager at Infrastructure Advisory Services, explains...

Ethiopia’s Reppie waste-to-power plant now operational

President Mulatu Teshome recently unveiled the Reppie waste-to-power plant describing it as a practical demonstration of the government’s strategy aimed at reducing pollution while...
NECSA

South Africa: Radebe says investing in women is the smart thing...

On Monday, South Africa’s energy minister Jeff Radebe hosted a dialogue in celebration of women in the energy sector, which also delved into trying...
microgrids

Micro-grid solar solution promotes increased electrification

How can the micro-grid solar solution realise electrification in regions without power supply? By Long Sheng, Huawei Inverter Marketing Support Department The electrification revolution, which began...
digital utility

Taking full advantage of the digital utility

As utilities and municipalities embrace digital utility concepts, what are some of the minimum processes that they need to put in place to avoid cyber...

Getting to the crux of customer engagement

To understand the common challenges faced by utilities across Africa when it comes to customer engagement, ESI Africa delved into the topic with Umeme’s...
prosumer

Net metering rules & distributed generation market opportunity

Embracing new business models that encourage customer generation like roof-top solar PV and selling additional services to these customers such as storage can help...
industrial development zones

How EPCs are benefiting from industrial development zones

Exploring the benefits of industrial development zones (IDZ) for large power infrastructure from an EPC perspective. Stefano Boggia from Ansaldo Energia, says IDZs are advantageous...
bonus

Conservative financing attitude hindering project bankability

Exclusive interview with Ørjan Alexander Pedersen, founder and COO of Empower New Energy and panellist at the upcoming Future Energy East Africa on "Improving the...
solar PV mini-grids

Electrification strategies: Innovation on and off the grid

Exclusive interview with Riccardo Ridolfi, co-founder and CEO of Equatorial Power. At Future Energy East Africa he will participate on two panel discussions covering...

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