In a letter submitted to the Competition Authority of Kenya, advocate Apollo Mboya accuses the power company of the ‘abuse’ of market dominance.
— Apollo Mboya, HSC (@MboyaApollo) January 11, 2018
Speaking on Thursday, Mboya said:“I am signing papers as we speak and will be in court in a short while to sue.”
The Standard media reported that, in his complaint, Mboya noted that in the month of November or December 2017, several consumers started receiving inflated power bills from Kenya Power and Lighting.
“It later emerged that KPLC was indeed recovering Sh8.1 billion ($78 million) backdated bills from electricity consumers allegedly incurred on diesel generation in the year 2017 but were not factored in the monthly charges while the government sought to keep a lid on utilities in an election year,” he said.
Kenya Power dismisses claims
A letter from the managing director’s office, Ken Tarus, dismissed claims of breach of the provisions of Competition Act or the Constitution instead invited the Energy Regulatory Commission to investigate complaints raised.
The letter read: “In November 2017, we migrated to a new integrated customer management system which is geared towards among other things, immediate update of payment of bills done through our third party EasyPay partners; enabling customers check and query issues like bills, own consumption patterns and power supply through mobile phones.
“We have realised that there have been errors in the conversion to the new system and that some bills which have been sent out reflect an amount due in excess of what should have been charged.”
Kenya Power said it has begun a publicity campaign to notify its customers of any possible errors in the bills they may have received in the month of December and invited them to bring the matter to attention.
Featured image: Stock