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By David Green, research manager: smart utilities infrastructure group at IHS Markit, US

Water utilities have historically been slower to adopt smart meter technology than their electricity counterparts. This is partly due to water utilities on average having fewer available resources for investment than power utilities, whilst there has been less national legislation activity for smart water meters too.

The water utility landscape is shifting, influenced especially by smart metering, as utilities across the globe increasingly adopt fixed communication networks and Advanced Metering Infrastructure (AMI) solutions. Indeed, three out of every four communicating meters shipped in 2023 will use a fixed network.

This article first appeared in ESI Africa Edition 3, 2018. You can read the full digital magazine here or subscribe here to receive a print copy.

This shift aligns with utility priorities as they focus less on collecting meter readings and more on extracting the full value from the data. Technology vendors will play a key role in this transition as they assume greater operational responsibility, providing and supporting the services once wholly done by the utility. For example, annual global revenues for vendor managed, meter-data based services are on the rise: IHS Markit estimates this opex revenue will exceed $576 million between 2016 and 2023.

Why is this happening?

The decreasing price of connectivity and the increasing value of metering data have both continued to improve the business case for water metering. Likewise, new business models such as SaaS (Software as a Service) allow smaller utilities to reap the benefits of large-scale software offerings at a more reasonable price.

However, the potential applications for the use of water AMI data are also fewer than for electricity (for example where further live measurements such as voltage can be taken and used), but this helps to focus and refine the business cases in the water sector. In the recently published Smart Water Utilities Managed Services Report 2018, IHS Markit identifies three key applications:

  1. Meter to Cash
  2. Customer-centric Applications
  3. Non-revenue Water (NRW) Reduction

As a result, vendor managed service offerings start to focus on solutions that target meter data management (MDM), billing automation, data verification, or leakage detection.

How is business changing for water utilities and vendors?

The future for AMI in water metering is bright. The water meter of the future will be significantly more integrated into multiple utility software systems, which are designed to deliver the value of metering data to the utility. The offer of opex, managed service offerings helps to accelerate adoption too; between 2016 and 2023, the report forecasts annual global opex revenues will increase by over 1,000%.

This trend is indicative of a fundamental shift in the relationship between technology vendors and their utility partners. Over the coming years, vendors will bear increasing responsibility but also the risk for utility operations, the extreme end of this scale represented by a potential ‘shared benefits’ business model (where vendors provide services and solutions up front, but are paid a proportion of the savings/increased revenue generated).

However, greater risk and responsibility can also bring higher revenues for vendors in the long term and further entrench their relationships with utility partners.

The benefit for utilities is the ability to take the latest technology available and improve the investment case for AMI, whilst the ultimate goals of decreasing leakage, improving efficiency and lowering costs can benefit all stakeholders. Whilst the market may not be quite ready for shared savings just yet, the current picture already clearly shows IT-centric data services and a rise in AMI adoption as key trends to watch for water utilities and vendors as the technology-driven water network takes shape. ESI

This article first appeared in ESI Africa Edition 3, 2018. You can read the full digital magazine here or subscribe here to receive a print copy.