Smart metering solutions for utilities. Previously, due to lack of technology, utilities and municipalities had to manually read and document meter readings. This process not only posed a challenge for the utilities but also for the customer because human error was inevitable.

This article first appeared in ESI Africa Edition 2, 2019. You can read the magazine's articles here or subscribe here to receive a print copy.

A wave of change has entered the metering market as technology advancements present ever-more innovative solutions to age-old challenges. South Africa joined the race when it introduced the rollout of prepaid electricity meters.

However, the areas of concern that continue to plague utility decision makers are around:

  • how to speed up the connection programmes;
  • how to ensure stable meter reading and billing;
  • how to analyise line loss and reduce it;
  • how to improve customer service quality; and
  • how to enhance customer satisfaction.

Comprehensive solution packaged for easy implementation

A smart metering solution addresses these questions by incorporating smart data collection analysis and customer service, smart vending, and smart payment platforms.

Nyamezela’s Smart AMI is a robust system comprising both a meter data management system (MDMS) and a head end system (HES), currently used to manage over two million customers. Smart AMI when combined with smart metering devices can form a comprehensive smart metering solution. HES realises automatic measurement and acquisition of energy data and MDM can realise data verification, storage, analysis and application.

How does our solution benefit your utility?

Nyamezela’s Smart AMI solution helps to measure and visualise energy data information, which will greatly accelerate utility’s operation mechanism and management workflow. Through Smart AMI Solutions, utilities can establish a universal communication infrastructure and information integration system for more advanced application.

Smart AMI solutions can work collectively with other fields in the utility industry to ensure that utilities improve the reliability of customer service. SmartVend is a fully STS compliant multi-platform system which provides a powerful tool for utilities to improve revenue collection.

Smart metering solution in a detailed design of the smart metering programme

For accuracy of energy measurement, we offer smart meters such as the DIN V which is a ne w generation of advanced single phase split meter. The meter is suitable for both residential and commercial use and has excellent anti-tamper and anti-bypass features. The meter can utilise different forms of communication, namely RF or PLC, and is fully compatible with the smart metering solution. The smart meter is designed to circumvent current utility challenges after a great investment in Research and Development from previous projects.

Nyamezela has used its proven experience from projects with Eskom, various municipalities, and ZETDC in Zimbabwe to innovate its product offering. ESI

About the company

Nyamezela Metering is a 100% Black Woman Owned Company, established in 2012 as a meter manufacturer and metering solutions company. Our main objective is to provide metering hardware and services to utilities, municipalities and the private sector.

www.nyamezela.co.za | info@nyamezela.co.za

This article first appeared in ESI Africa Edition 2, 2019. You can read the magazine's articles here or subscribe here to receive a print copy.