TUESDAY, 15 MAY 2018
VENUE : ROOM 2.6.1
09:30
Opening Keynote
11:30
Exhibition and lunch
SESSION 1.1
BUILDING A CUSTOMER-CENTRIC ORGANISATION
Moderator: Jodie Sherwin Hill, Executive Director, Jomat Investments, South Africa
13:30
People buy brands not infrastructure – building African energy and utility brands
Speaker: Nicholas J.W. Kuhne, CEO, Wunderbrand, South Africa
13:45
Customer of the future
Speaker: Eldon Burger, Senior Data Scientist, Eskom, South Africa
14:00
Panel: Why is it important to have strong customer engagement?
- Exploring the link between customer engagement and revenue/ losses
- How are utilities harnessing alternative payment platforms to ease customer service experiences and increase revenues?
- How can utilities and municiaplities raise their public perception?
Speakers:
Patrick Mwesige, Project Manager, Energy Utility Corporation Limited, Rwanda
David Birungi, Manager: Digital Services, UMEME, Uganda
Shawn Papi, Senior Advisor at Eskom – Eskom Research, Testing & Development, Eskom, South Africa
Nicholas J.W. Kuhne, CEO, Wunderbrand, South Africa
Llyr Rowlands, Director: Energy Infrastructure, Tetra Tech, South Africa
14:45
Coffee break
SESSION 1.2
APPLYING BIG DATA TO BETTER UNDERSTAND YOUR CUSTOMER AND MEET THEIR EXPECTATIONS
Moderator: Robert Mubiru, Distribution Management Expert, Energy Utility Corporation, (EUCL), Rwanda
15:15
Reimagining Customer Engagement in a Digital World
- Florian Fromberg, Industry Principal Utilities, SAP Hybris, Germany
- Vimal Jain, Global Business Head, SAP, India
15:30
Indra Sistemas business case in the Uruguay smart meter big data MDM solution deployment.
Speaker:
Juan Luis Martin Ruiz, Director of Utilities Market, Indra Sistemas, Spain
15:45
Panel: How are you applying big data analysis to improve services?
- What are the current applications of advanced analytics to enhance service quality?
- How can utilities analyse and interpret data management strategies?
Speakers:
Edward Osei-Tawiah, General Manager: ICT Governance, Electricity Company of Ghana, Ghana
Florian Fr.mberg, Industry Principal Utilities, SAP Hybris, Germany
Juan Luis Martin Ruiz,Director of Utilities Market, Indra Sistemas, Spain
Vimal Jain, Global Business Head, SAP, India
16:30
Day 1 Close and Drinks Reception
WEDNESDAY, 16 MAY 2018
VENUE : ROOM 2.6.1
09:30
Keynote
11:30
Exhibition and lunch
SESSION 2.1
STANDARDISATION IN SMART METERING
Moderator: Franco Pucci, Technical Consultant, STSA, South Africa
13:30
Understanding the features of the KMC STS600 meter
Speaker:
Franco Pucci, Technical Consultant, STSA, South Africa
13:40
Smart Metering Standards
Speaker:
Don Taylor, Director, STS Association, South Africa
13:50
Meter standardisation
Speaker:
Marc Delandre, G3-PLC Alliance, France
14:00
Panel: Adopting the latest standardisation in smart metering
Speakers:
Emad Elsewedy, Chairman, El Sewedy Electrometer, Canada
Abraham Ortega, Senior Consultant, Hexing Electrical, South Africa
Shawn Papi, Senior Advisor at Eskom – Eskom Research, Testing & Development, Eskom, South Africa
Don Taylor, Director, STS Association, South Africa
Matsotso Vuso, Managing Director, Nyamezela Group, South Africa
Marc Delandre, G3-PLC Alliance, France
14:45
Coffee break
SESSION 2.2
LATEST SMART METERING TECHNOLOGIES
Moderator: Ameen Shakur, General Manager, Nasarwa Region, Abuja Electricity Distribution Company, Nigeria
15:15
Case study: The challenges of billing in a post privatised electricity industry in Nigeria
Speaker:
Ameen Shakur, General Manager, Nasarwa Region, Abuja Electricity Distribution Company, Nigeria
15:30
How to deploy a successful Smart Grid Project – Factors utilities should take into consideration when planning implementation
Speaker:
Mohammad Elayyan, Director of Information Technology Department, Jerusalem District Electricity Company (JDECO), Palestine
15:45
The Grid has Changed – the kWh business model is dead – The Future is NOW
Speaker:
Christo Myburgh, CEO, UAS, South Africa
16:00
Panel: How can utilities work with private sector companies towards IOT technologies assisting in smart metering advances?
- How can utilities leverage private sector companies towards IOT technologies assisting in smart metering advances ?
- Consumer buy in towards going smart: what are the latest techniques to be adopted?
- How will the implementation of the Enterprise Resource Plan (ERP) affect smart metering roll outs in Africa?
- Technical skills required to keep abreast with the latest innovations in the sector
Speakers:
Harold Hayes, Senior Programme Manager, Landis & Gyr, South Africa Christo Myburgh, CEO, UAS, South Africa
Mohammad Elayyan, Director of Information Technology Department, Jerusalem District Electricity Company (JDECO), Palestine Imraan Mohamed, Business Development Manager, Actom, South Africa
16:30
Day 2 Close and Awards Gala Dinner
THURSDAY, 17 MAY 2018
VENUE : ROOM 1.6.3
SESSION 3.1
THE FUTURE OF AFRICA’S POWER AND ENERGY SECTOR: SCENARIO REPORT
12:00
Exhibition and lunch
SESSION 3.2
PROTECTING INFRASTRUCTURE AND CYBER AND PHYSICAL ATTACKS
Moderator: Bobbi Harris, VP, Market Strategy & Development, Utilities Technology Council (UTC), USA
13:15
Protecting the grid from cyber-security threats: now and in the long run
Speaker:
Sherry Zameer, SVP Mobile & IoT Solutions, Gemalto, Emirates United Arab
13:30
Panel: What are the biggest considerations for protecting power sector data and assets?
Speakers:
Sherry Zameer, SVP Mobile & IoT Solutions, Gemalto, United Arab Emirates
Sfiso Tshabalala, Senior Manager, Accenture, South Africa
Ansgar Hinz, Chairman and CEO, VDE Association, Germany
Henni Scholtz, General Manager Product Development and Application, Aberdare Cables, South Africa
14:30
Coffee break
SESSION 3.3
APPLICATIONS OF THE BLOCKCHAIN FOR UTILITIES
Moderator: Refilwe M Mokgosi, Deputy Director: Logistics & Technical Services, City of Tshwane Distribution, South Africa
15:00
Feeding energy consumption data digitally into a blockchain
Speaker:
Oswald van Ginkel, Smart Grids Senior Advisor, Eskom, South Africa
15:15
How can Blockchain technology support the ease of payment?
Speaker: Abraham Cambridge , Founder/ CEO, The Sun Exchange, South Africa
15:30
Panel: What should Utilities know about the Blockchain?
- Generating accurate bills, and collecting payments on the blockchain without incurring fees associated with bank transfers
- Feeding energy consumption data digitally into a blockchain
- Verifying a customer’s usage with 100% certainty
Speakers:
Abraham Cambridge, Founder/ CEO, The Sun Exchange, South Africa
Robert Hanna, Director, EmPowered, Botswana
Oswald van Ginkel, Smart Grids Senior Advisor, Eskom, South Africa
16:15
AUW Closing Drinks Reception
