TUESDAY, 15 MAY 2018


VENUE : ROOM 2.6.1

09:30
Opening Keynote

11:30
Exhibition and lunch

SESSION 1.1
BUILDING A CUSTOMER-CENTRIC ORGANISATION

Moderator: Jodie Sherwin Hill, Executive Director, Jomat Investments, South Africa

13:30
People buy brands not infrastructure – building African energy and utility brands

Speaker: Nicholas J.W. Kuhne, CEO, Wunderbrand, South Africa

13:45
Customer of the future

Speaker: Eldon Burger, Senior Data Scientist, Eskom, South Africa

14:00
Panel: Why is it important to have strong customer engagement?

  • Exploring the link between customer engagement and revenue/ losses
  • How are utilities harnessing alternative payment platforms to ease customer service experiences and increase revenues?
  • How can utilities and municiaplities raise their public perception?

Speakers:
Patrick Mwesige, Project Manager, Energy Utility Corporation Limited, Rwanda
David Birungi, Manager: Digital Services, UMEME, Uganda
Shawn Papi, Senior Advisor at Eskom – Eskom Research, Testing & Development, Eskom, South Africa
Nicholas J.W. Kuhne, CEO, Wunderbrand, South Africa
Llyr Rowlands, Director: Energy Infrastructure, Tetra Tech, South Africa

14:45
Coffee break

SESSION 1.2
APPLYING BIG DATA TO BETTER UNDERSTAND YOUR CUSTOMER AND MEET THEIR EXPECTATIONS

Moderator: Robert Mubiru, Distribution Management Expert, Energy Utility Corporation, (EUCL), Rwanda

15:15
Reimagining Customer Engagement in a Digital World

  • Florian Fromberg, Industry Principal Utilities, SAP Hybris, Germany
  • Vimal Jain, Global Business Head, SAP, India

15:30
Indra Sistemas business case in the Uruguay smart meter big data MDM solution deployment.

Speaker:
Juan Luis Martin Ruiz, Director of Utilities Market, Indra Sistemas, Spain

15:45
Panel: How are you applying big data analysis to improve services?

  • What are the current applications of advanced analytics to enhance service quality?
  • How can utilities analyse and interpret data management strategies?

Speakers:
Edward Osei-Tawiah, General Manager: ICT Governance, Electricity Company of Ghana, Ghana
Florian Fr.mberg, Industry Principal Utilities, SAP Hybris, Germany
Juan Luis Martin Ruiz,Director of Utilities Market, Indra Sistemas, Spain
Vimal Jain, Global Business Head, SAP, India

16:30
Day 1 Close and Drinks Reception


WEDNESDAY, 16 MAY 2018


VENUE : ROOM 2.6.1

09:30
Keynote

11:30
Exhibition and lunch

SESSION 2.1
STANDARDISATION IN SMART METERING

Moderator: Franco Pucci, Technical Consultant, STSA, South Africa

13:30
Understanding the features of the KMC STS600 meter

Speaker:
Franco Pucci, Technical Consultant, STSA, South Africa

13:40
Smart Metering Standards

Speaker:
Don Taylor, Director, STS Association, South Africa

13:50
Meter standardisation

Speaker:
Marc Delandre, G3-PLC Alliance, France

14:00
Panel: Adopting the latest standardisation in smart metering

Speakers:
Emad Elsewedy, Chairman, El Sewedy Electrometer, Canada
Abraham Ortega, Senior Consultant, Hexing Electrical, South Africa
Shawn Papi, Senior Advisor at Eskom – Eskom Research, Testing & Development, Eskom, South Africa
Don Taylor, Director, STS Association, South Africa
Matsotso Vuso, Managing Director, Nyamezela Group, South Africa
Marc Delandre, G3-PLC Alliance, France

14:45
Coffee break

SESSION 2.2
LATEST SMART METERING TECHNOLOGIES

Moderator: Ameen Shakur, General Manager, Nasarwa Region, Abuja Electricity Distribution Company, Nigeria

15:15
Case study: The challenges of billing in a post privatised electricity industry in Nigeria

Speaker:
Ameen Shakur, General Manager, Nasarwa Region, Abuja Electricity Distribution Company, Nigeria

15:30
How to deploy a successful Smart Grid Project - Factors utilities should take into consideration when planning implementation

Speaker:
Mohammad Elayyan, Director of Information Technology Department, Jerusalem District Electricity Company (JDECO), Palestine

15:45
The Grid has Changed – the kWh business model is dead – The Future is NOW

Speaker:
Christo Myburgh, CEO, UAS, South Africa

16:00
Panel: How can utilities work with private sector companies towards IOT technologies assisting in smart metering advances?

  • How can utilities leverage private sector companies towards IOT technologies assisting in smart metering advances ?
  • Consumer buy in towards going smart: what are the latest techniques to be adopted?
  • How will the implementation of the Enterprise Resource Plan (ERP) affect smart metering roll outs in Africa?
  • Technical skills required to keep abreast with the latest innovations in the sector

Speakers:
Harold Hayes, Senior Programme Manager, Landis & Gyr, South Africa Christo Myburgh, CEO, UAS, South Africa
Mohammad Elayyan, Director of Information Technology Department, Jerusalem District Electricity Company (JDECO), Palestine Imraan Mohamed, Business Development Manager, Actom, South Africa

16:30
Day 2 Close and Awards Gala Dinner


THURSDAY, 17 MAY 2018


VENUE : ROOM 1.6.3

SESSION 3.1
THE FUTURE OF AFRICA’S POWER AND ENERGY SECTOR: SCENARIO REPORT

12:00
Exhibition and lunch

SESSION 3.2
PROTECTING INFRASTRUCTURE AND CYBER AND PHYSICAL ATTACKS

Moderator: Bobbi Harris, VP, Market Strategy & Development, Utilities Technology Council (UTC), USA

13:15
Protecting the grid from cyber-security threats: now and in the long run

Speaker:
Sherry Zameer, SVP Mobile & IoT Solutions, Gemalto, Emirates United Arab

13:30
Panel: What are the biggest considerations for protecting power sector data and assets?

Speakers:
Sherry Zameer, SVP Mobile & IoT Solutions, Gemalto, United Arab Emirates
Sfiso Tshabalala, Senior Manager, Accenture, South Africa
Ansgar Hinz, Chairman and CEO, VDE Association, Germany
Henni Scholtz, General Manager Product Development and Application, Aberdare Cables, South Africa

14:30
Coffee break

SESSION 3.3
APPLICATIONS OF THE BLOCKCHAIN FOR UTILITIES

Moderator: Refilwe M Mokgosi, Deputy Director: Logistics & Technical Services, City of Tshwane Distribution, South Africa

15:00
Feeding energy consumption data digitally into a blockchain

Speaker:
Oswald van Ginkel, Smart Grids Senior Advisor, Eskom, South Africa

15:15
How can Blockchain technology support the ease of payment?

Speaker: Abraham Cambridge , Founder/ CEO, The Sun Exchange, South Africa

15:30
Panel: What should Utilities know about the Blockchain?

  • Generating accurate bills, and collecting payments on the blockchain without incurring fees associated with bank transfers
  • Feeding energy consumption data digitally into a blockchain
  • Verifying a customer’s usage with 100% certainty

Speakers:
Abraham Cambridge, Founder/ CEO, The Sun Exchange, South Africa
Robert Hanna, Director, EmPowered, Botswana
Oswald van Ginkel, Smart Grids Senior Advisor, Eskom, South Africa

16:15
AUW Closing Drinks Reception