The City of Cape Town has announced that it will undertake “necessary maintenance” of its residents’ prepaid electricity meters next week.
Capetonians have been advised that their prepaid meters will be offline for six hours from 22:00 on Monday, 20 January until 04:00 on Tuesday, 21 January.
The prepaid meter boxes across the city will only be useable again in the early hours of Tuesday morning.
Will your prepaid meter's existing units give you electricity?
The scheduled maintenance will not cut the energy supply to the property. However, it does mean that customers will not be able to purchase any more electricity to top up the meter during this downtime.
The system allows customers to purchase electricity on their own terms by choosing when they add units and how many to purchase.
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What to do before your prepaid electricity meter goes offline
In a statement issued by the City of Cape Town over the weekend, customers are advised to top-up on their electricity units before 22:00 on 20 January, to ensure they aren’t left powerless overnight.
“The City of Cape Town’s electricity prepayment vending system will be offline for six hours from 22:00 on Monday, 20 January until 04:00 on Tuesday, 21 January for planned necessary maintenance. Please ensure that you have sufficient units in your meter prior to this. A letter was distributed to residents on 23 December 2019.”