digital transformation
Featured image: Stock

Location: Dar es Salaam, Tanzania.

Organisation Summary

Jaza is a solar energy start-up, working to power sub-Saharan Africa, where there are over 600,000,000 people living without electricity.

The company builds solar-powered shops, called hubs, which are used to charge batteries customers use to power their homes. A single hub serves hundreds of households. The company employs women from each Jaza community to run the service, empowering the Jaza team to become leaders, entrepreneurs and drivers of economic growth within their communities.

To apply, send a CV and Cover Letter to careers@jazaenergy.com

Position Summary

The Director of Technology is responsible for all technical operations in Tanzania, with a focus on keeping our technology online and energised to maintain reliable customer service. The Director of Technology will support the Chief Technology Officer by owning the Hub commissioning and maintenance, rolling out new products and features, in-country supply chains, and technical data integrity.

The Director of Technology will manage the team of regional Solar Technicians (including Sr. Technicians) and Data Analysts. You will collaborate with the Director of Sales on ensuring Hubs stay online, with the Director of Operations to ensure Hubs get built, and with the Director of Marketing to ensure our products meet the needs of our customers. 

The company is seeking a driven, detailed oriented, and highly accountable individual that can deliver results with integrity. Experience and a proven track record will help demonstrate your ability, but we are flexible on how you show us you’re up for the job. We want the best candidate and that may come from any background. 

Technical Operations
  • Monitor the status across a fleet of 100+ energy systems and allocate resources efficiently to optimize customer service delivery
  • Develop and implement designs, strategies and policies to improve the technical performance of all aspects of Hubs
  • Develop weekly targets and work plans for regional technical teams and own the outcomes of those plans
  • Recruit and develop technical talent in the organization
  • Travel as needed to company regional offices
  • Communicate and collaborate cross-functionally to implement new products, features, and offerings
Supply Chain
  • Maintain and forecast inventory requirements for all company activities
  • Analyse technical equipment and components for compatibility and effectiveness in the company’s technology stack
Data Integrity
  • Manage the execution of company data collection and oversee data compliance
  • Develop specifications for new data systems
  • Develop and communicate insights from company data

Required Experience, Knowledge, Skills and Abilities

  • Exceptional project management ability with experience leading a team, delegating responsibilities, communicating and influencing, and managing up.  
  • Experience designing, commissioning and maintaining solar energy systems
  • Demonstrated ability to operate with a high degree of urgency, self-motivation, focus on goals, and commitment to high-quality high-integrity work
  • Deep understanding and experience of solar energy and communication technologies
  • Communicates fluently in Swahili and English
  • Experience working with large data sets and generating actionable insights
  • Experience working with hardware and software systems
  • Entrepreneurial systems-thinker
  • Ability to manage multiple, competing deadlines and to develop a strategy based on data
  • Ability to effectively deliver and receive both positive and constructive feedback

Core company values

Extreme Accountability – Owning the outcomes of your actions is one of the leading indicators of success. No excuses and no avoiding responsibility – Jaza looks for people that can take on the results of their actions, good or bad, and deal with the reality of their actions.

Growth Mindset – Do you want more for yourself? Do you focus on what you can fix vs. what is broken? Are you able to take tough feedback in order to level-up? If you want to see what you’re made of, and have high expectations for your future this is the job for you.

Clear Communicator – Can you explain complex systems clearly? Can you tailor a message for an audience? Strong writer and verbal communicator needed

Beginner’s Mind – Are you capable of thinking outside of the box? Can you look at problems from multiple angles?

How to apply

Please send a cover letter explaining why you’d like to work at Jaza plus an up-to-date CV to jobs@jazaenergy.com