Johannesburg, South Africa — ESI-AFRICA.COM — 02 February 2012 – Eskom Holdings is investigating the cause of slow performance on its prepaid online vending system, the South African national power utility has confirmed.
The system is used by prepaid customers to purchase electricity tokens.
An Eskom statement released here added that while the system was not down, its performance was slow. “Customers can still purchase their prepaid tokens, but the process may take longer than normal,” it said.
Eskom also had technical issues on its vending system last year. “Remedial work has been done and it is more stable now, but we are still working to improve the overall performance of the system,”